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ZIP Files These files are compressed into one package to make downloading faster and easier. ZIP files are both PC and Macintosh compatible, but you need to have a program installed on your computer to "unzip" the files and save them to your hard drive. EXE Files Just like ZIP files, these are files compressed into one package for your convenience. EXE files don't require any additional software to "unzip", but they are only PC-compatible. Just save the EXE file to your hard drive and doubleclick on the filename to unzip the Word documents inside. After you have pressed "Download Now"... Every Web browser will be slightly different, but, generally, the download starts when you get a dialog box that asks what you want to do with the file. Choose "Save the file to disk." This saves the file to your hard drive. You will then be given another dialog box asking where you want to save the file. 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Microsoft has created a program that allows you to open and view Word documents. Word Viewer 2003 allows you to view and print our material. You cannot edit an open document, save a document, or create a new document. However, if you need to edit our material, Word Viewer 2003 does allow you to copy the document’s contents to your regular word processing program where you can then edit and save it. (Note: some original formatting may not translate over) To download the viewer, click here: Microsoft Word Viewer 2003. Can I save my personal information? We can store all your credit card and billing information safely, simply, and securely with a feature called Yahoo! Wallet. It makes checking out easier. To save your personal information with us, visit this link: http://wallet.yahoo.com. Can I view my order history? You can keep track of all your shopping carts and orders from us and any other Yahoo! Store merchant. First you must create a Yahoo! 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